Usually Apple just lets us get over it with glitches like the Maps problems, but this time Tim Cook (Apple CEO) apologizes to let us know that things will get better.
Thanks to Jordan Crook and TechCrunch
Tim Cook Apologizes For Apple Maps, Points To Competitive Alternatives | TechCrunch
And also a MEA CULPA! WOW
thanks to Jason D. O'Grady ZDNet