Many Internet users assume that because they have an account with a content provider or another account with an ISP or phone wireless provider that they are going to have quality service.
In its service agreement, each of these providers has some quality responsibilities, but if you live in a housing complex or have multiple device users in your home or behind your location's firewall, all bets may be off.
Netflix to Stop Sending Those Messages About Slow Internet — for Now
The convergence of analog broadcast television with Internet programmatic content is still relatively new. The better providers are piloting test programs in specific cities where they can determine what is and what is not possible.
So if you are lucky enough to be in one of those cities, remember, you are a guinea pig and can expect hiccups until the technologies are fully tested.
Thanks to Mashable